We Are Increasing Business Success With Technology
Ategra is an IT support and supply company that has been servicing small and medium-sized businesses in the Northern Australia area for over 25 years.
Territory owned and locally operated by Michael Parker, here in Darwin. The vision of Ategra has shifted from simply deploying and maintaining IT infrastructure, to also finding new and innovative ways to improve organisation’s productivity.
Ategra deals with clients who are intent on developing a long-term business relationship in which they can have both trust and faith in their IT provider at all times. This relationship is the cornerstone of all our new client business, so next to our staff, it is our most highly prized asset.
Our philosophy to grow through reputation for professionalism, integrity and the delivery of successful outcomes beneficial to you as our clients, to our company, our staff and the community organisations and charities we support.
For over 25 years Ategra has provided the most reliable, customer-friendly IT service and support anywhere. We don’t focus on specific plans and products as much as we do ideas and solutions. That’s because we know you have enough to worry about running your organization and we want to make technology a source of answers and opportunities, rather than frustration and missed chances.
What each of these industries has in common, is that they rely on precision and count on technology to be there when it’s needed. That’s important in almost any kind of organization.
We know that your data and systems are literally priceless. We work to provide you with the safety and support that you need to stay profitable.
At the heart of Ategra’s Managed services are three core principles:
- our customers’ needs have to come first
- our ability to find creative and practical solutions with technology needs to be unmatched
- there isn’t any margin for error in the IT industry
As a result, we have been able to attract distinguished clients from throughout the Territory and Kimberley. While we work with companies and lots of industries, we are an especially great fit for those who value precision and reliability in their technology.
That makes Ategra the perfect IT partner for organizations in fields like:
- Not-for-profit organisations
- Professional service businesses such as legal services, accounting & finance, consulting engineering
- Remote service providers with multiple offices
From our Managing Director
Michael Parker
Managing DirectorMichael has grown up and worked in the Territory since the 1970’s, helping many of the leading technology companies build IT infrastructure across the Top End.
In 1997 Michael became aware of the frustrations small businesses experienced trying to access reliable IT support. “To me, this spelled opportunity. With computers becoming the backbone of the smaller businesses, my vision was to build skilled teams of IT staff and provide excellent service at an affordable price.
”Ategra provides leading technologies, designed, implemented and supported by trained and high-skilled professionals.”
The Core Team
Values
Accountability
This means taking ownership of actions and decisions. It’s about being responsible and answerable for our conduct, ensuring that we follow through on commitments and acknowledge our mistakes.
Trustworthiness
Being trustworthy involves being reliable and dependable. It means others can count on us to act with integrity, keep our promises, and be honest in our dealings.
Empathy
Empathy is the ability to understand and share the feelings of others. It involves being compassionate and considerate, recognizing others’ emotions, and responding in a supportive and caring manner.
Growth
Growth is about continuously seeking personal and professional development. It means being open to learning new skills, embracing challenges, and striving to improve IT Systems and your abilities.
Respect
Respect involves valuing others and treating them with dignity. It means acknowledging the worth of every individual, listening to their perspectives, and interacting with them in a courteous and considerate manner.
Adaptability
Adaptability is the ability to be flexible and open to change. It involves being able to adjust to new situations, embrace new ideas, and remain resilient in the face of challenges.